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Winston Hills NSW 2153, Sydney, Australia
We’re open Monday – Friday, 9 a.m. – 5:00 p.m. EST
Straight Down The Line Promotions
Phone: 0411 85 0096
P.O. Box 263
Winston Hills NSW 2153
Frequently Asked Questions
Please read our FAQ before sending us a message.
We make every effort to have your order out to you within 5-10 working days for Australian orders. International orders can take up to 2 weeks depending upon local postal systems.
Within Australia we will use Australia Post Express Post. The delivery cost varies depending if it’s in Australia or overseas, the size and weight of your order, please visit the delivery page to calculate your shipping costs.
As stated your order will take 5-10 working days. if you do not receive it by the tenth day please contact us. Sometimes the delay may be due to an item out of stock, if this is the case we will contact you as soon as possible.
With Straight Down the Line Promotions, you can be assured of total customer service and satisfaction! We will happily exchange or provide a credit note within 14 days of receiving your mail order. If you wish to return an item for an exchange or refund, simply email for the refund / exchange form, ensure you comply with the points listed on the returns page and we will happily meet your requirements.
You can be assured of secure shopping at Straight Down the Line Promotions. We have chosen PayPal, an eBay company because of it’s worldwide reputation for security and service delivery. The PayPal service is an online payment service currently available in over 56 countries, permitting any business or consumer with an email address and a credit card to securely, conveniently, and cost effectively send and receive payments online. The PayPal service lets users send payments for free and can be used from Pc’s or wed-enabled mobile phones. You do not need a PayPal account to be able to buy from Straight Down the Line Promotions, because you can also just pay with your credit card without opening a PayPal account.
We offer PayPal and diret deposit, when checking out simply pick the method of payment you wish.
We take privacy seriously so we ensure your details are safe and we will not disclose any of your personal data to other people.
No problems just email us and we will be happy to hear from you.
Send us an email
Send us an email and we will get back to you as soon as possible,