Returns Policy
With Straight Down The Line Promotions, you can be assured of total customer service and satisfaction.
- We will happily exchange or provide a credit note within 14 days of receiving your mail order. If you wish to return an item for an exchange or refund, simply email us to get a refund / exchange form roz@sdtlp.com.au.
- Refunds are provided for the goods only postage is not included in the refund.
- Note reason for return. State if you would like an exchange or refund. Please provide a full description of your requested exchange, including product name, size and colour. Straight Down The Line Promotions will replace an item if it is flawed due to manufacturing faults.
- Straight Down The Line Promotions does have the right to assess the condition & age of the returned items prior to offering an exchange or refund. If the item is deemed a genuine manufacturers fault exchanges and refunds may not be provided after prolonged use.
- There are no refunds on clearance stock, only for manufacturing imperfections.
Straight Down The Line Promotions
Click here to email us roz@sdtlp.com.au
Please print it out complete the refund / exchange form and mail it back with the product to:
Straight Down The Line Promotions
P.O. Box 263
Winston Hills NSW 2153
Sydney, Australia